BD
Brumilda D
1 reviews | Active since Dec 2023
26 Jan 2024, 13:05
VODACOM SUCKS !
ITS BEEN 3 MONTHS WAITING FOR MY MONEY !!!!!!!!!!!
I WILL LOG THIS WITH THE OMBUDSMAN
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Jan 2024, 14:16 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Jan 2024, 14:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BD
Brumilda D's updateReviewer Update
07 Feb 2024, 09:24Your services request loaded
AFTER SO LONG I GET A SO CALLED REFUND LESS THAN THE AMOUNT THAT WAS DEDUCTED FROM MY ACCOUNT !!!!!WHY MUST I BEG JUST TO GET MY MONEY BACK THAT YALL TOOL FOR NO REASON
I HARDLY RECEIVE CALLS FROM VODACOM TO KEEP ME UPDATED OR ANYTHING THAT YALL HAVE THE AUDACITY TO REFUND ME SHORT
ANOTHER SERVICE REQUEST WAS LOADED AND IM BEING TOLD I WILL HAVE TO WAIT ***
VODACOM IS NOT SERIOUS TAKING THIS UP WITH THE OMBUDSMAN
AFTER SO LONG I GET A SO CALLED REFUND LESS THAN THE AMOUNT THAT WAS DEDUCTED FROM MY ACCOUNT !!!!!WHY MUST I BEG JUST TO GET MY MONEY BACK THAT YALL TOOL FOR NO REASON
I HARDLY RECEIVE CALLS FROM VODACOM TO KEEP ME UPDATED OR ANYTHING THAT YALL HAVE THE AUDACITY TO REFUND ME SHORT
ANOTHER SERVICE REQUEST WAS LOADED AND IM BEING TOLD I WILL HAVE TO WAIT ***
VODACOM IS NOT SERIOUS TAKING THIS UP WITH THE OMBUDSMAN
BD
Brumilda D's update07 Feb 2024, 09:24
Reviewer Update
Your services request loaded
AFTER SO LONG I GET A SO CALLED REFUND LESS THAN THE AMOUNT THAT WAS DEDUCTED FROM MY ACCOUNT !!!!!WHY MUST I BEG JUST TO GET MY MONEY BACK THAT YALL TOOL FOR NO REASON
I HARDLY RECEIVE CALLS FROM VODACOM TO KEEP ME UPDATED OR ANYTHING THAT YALL HAVE THE AUDACITY TO REFUND ME SHORT
ANOTHER SERVICE REQUEST WAS LOADED AND IM BEING TOLD I WILL HAVE TO WAIT ***
VODACOM IS NOT SERIOUS TAKING THIS UP WITH THE OMBUDSMAN
AFTER SO LONG I GET A SO CALLED REFUND LESS THAN THE AMOUNT THAT WAS DEDUCTED FROM MY ACCOUNT !!!!!WHY MUST I BEG JUST TO GET MY MONEY BACK THAT YALL TOOL FOR NO REASON
I HARDLY RECEIVE CALLS FROM VODACOM TO KEEP ME UPDATED OR ANYTHING THAT YALL HAVE THE AUDACITY TO REFUND ME SHORT
ANOTHER SERVICE REQUEST WAS LOADED AND IM BEING TOLD I WILL HAVE TO WAIT ***
VODACOM IS NOT SERIOUS TAKING THIS UP WITH THE OMBUDSMAN
BD
Brumilda D's updateReviewer Update
07 Feb 2024, 09:50VODACOM SERVICES FLIPPEN SUCKS YOU BEING SENT FROM PILLAR TO POST WITH NO RESOLUTION
HOW THE HELL CAN YOU LOG A BLEDDIE SERVICES OVER AND OVER AND OVER !!!!!!! YOU DEALING WITH PEOPLE BUT CUSTOMER SERVICES IS POOR I HAVE TO KEEP WAISTING MY TIME MY AIRTIME DATA TO BE TREATED LIKE ****
HOW THE HELL CAN YOU LOG A BLEDDIE SERVICES OVER AND OVER AND OVER !!!!!!! YOU DEALING WITH PEOPLE BUT CUSTOMER SERVICES IS POOR I HAVE TO KEEP WAISTING MY TIME MY AIRTIME DATA TO BE TREATED LIKE ****
BD
Brumilda D's update07 Feb 2024, 09:50
Reviewer Update
VODACOM SERVICES FLIPPEN SUCKS YOU BEING SENT FROM PILLAR TO POST WITH NO RESOLUTION
HOW THE HELL CAN YOU LOG A BLEDDIE SERVICES OVER AND OVER AND OVER !!!!!!! YOU DEALING WITH PEOPLE BUT CUSTOMER SERVICES IS POOR I HAVE TO KEEP WAISTING MY TIME MY AIRTIME DATA TO BE TREATED LIKE ****
HOW THE HELL CAN YOU LOG A BLEDDIE SERVICES OVER AND OVER AND OVER !!!!!!! YOU DEALING WITH PEOPLE BUT CUSTOMER SERVICES IS POOR I HAVE TO KEEP WAISTING MY TIME MY AIRTIME DATA TO BE TREATED LIKE ****