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Anton B
1 reviews | Active since May 2021
05 Jun 2021, 07:48
Vodacom Sucks
This company is treating the South African consumers like toys, *****ing their data and airtime, sending them ******* contracts, more delivering on services paid for, bullying consumers on the phone. Corporate bullies.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
05 Jun 2021, 15:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2021, 15:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Anton B's updateReviewer Update
05 Jun 2021, 18:17Lovely copy and paste @vodacom
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Anton B's update05 Jun 2021, 18:17
Reviewer Update
Lovely copy and paste @vodacom
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Anton B's updateReviewer Update
07 Jun 2021, 13:18Vodacom has now resorted to completely ignoring me, failing to get a manager to call me and also failing to respond to my DM’s via Twitter.
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Anton B's update07 Jun 2021, 13:18
Reviewer Update
Vodacom has now resorted to completely ignoring me, failing to get a manager to call me and also failing to respond to my DM’s via Twitter.
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Anton B's updateReviewer Update
10 Jun 2021, 09:41Your social media team is useless and they are only being utilised as a firewall to stop the public from escalating matters further to management. I have made my intentions very clear via private messenger, but all my requests (that legally implicate Vodacom) are being ignored. I will not stop till justice has been served. You do not apologise for any inconvenience because you simply do not care fro your consumer other than taking their money. I want to speak to management at Vodacom and NOT YOUR SOCIAL MEDIA FIREWALL !!!!!!!!!!!
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Anton B's update10 Jun 2021, 09:41
Reviewer Update
Your social media team is useless and they are only being utilised as a firewall to stop the public from escalating matters further to management. I have made my intentions very clear via private messenger, but all my requests (that legally implicate Vodacom) are being ignored. I will not stop till justice has been served. You do not apologise for any inconvenience because you simply do not care fro your consumer other than taking their money. I want to speak to management at Vodacom and NOT YOUR SOCIAL MEDIA FIREWALL !!!!!!!!!!!