1 reviews | Active since Dec 2016

21 Aug 2020, 11:16

VODACOM SUCKS

It is now over 1 year that Vodacom has been handing me over to lawyers left right and center. Everyone of their lawyers receive my email of complaint them shove it on to someone else. Vodacom doesnt even have the decency to contact me directly to hear me tell them to their faces to f*&k off!!!!! Your billing system failed and now you want me to pay cancellation fees, this after being a loyal customer after 10years!!!!!!

This is absolute incompetence, lack of customer care, or just plain stupidety. I know that now that i have posted this SOMEONE from VM will contact me. Be ready for a very very ****ed off reply!!!!!!

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Replies (1)
Vodacom
Vodacom's reply21 Aug 2020, 14:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team