Vodacom sucks

<p>I have two issues with Vodacom. The first one being they have an extremely *********** staff complement at their call centres</p> <p> Badly trained and badly informed. Two years ago a consultant called me and I was offered a data contract with a mobile modem. I accepted the contract and a few days later the mobile device together with the sim was delivered. I attempted to connect with no success. I called the call centre they attempted to assist but with no success. I called them on numerous occasions but had no success. I finally told the call centre consultant on my umpteenth call to them to please collect the device and cancel the contract. They agreed. A courier co. collected the device. Although the device was collected I was billed every month for the entire duration of the contract. Numerous calls to the call centre resulted in more confusion and no results to date. I am as frustrated as can be with Vodacom contact centres their management and staff</p> <p> </p> <p> </p> <p> </p>