VODACOM SUCKS

I have had an ongoing saga with Vodacom since April 2020 when I processed an upgrade. Having been delivered a phone which I could not access, this was eventually collected. In the meantime, Vodacom took it upon themselves to continue charging me iro my upgrade despite my having returned the phone. A number of calls later during which I was advised that I would be credited which did happen, there was then an outstanding amount which was paid, and now my account reflects an arrears of approx R6000 !!! I have had it with Vodacom and shall be terminating my agreement and using an alternative service provider. Enough is enough !!