1 reviews | Active since Jun 2017
Vodacom sucks
<p>Data and airtime disappears without using the phone at all. Every day R13 of airtime disappears from my phone. Did an enquiry at Vodacom shop Hartbee****rt and a hole lot of irrasional explanations. They told me to buy 500meg data and within 2 sec it disappear while the Vodacom assistant sits with the phone in her hand. She cant explain why and just tel me to go away. Last month I phone customer care with a other problem where I buy extra data and they move the data so that the ones I bought first is used last with the effect that it expires before I could use it. Customer care could not understand my problem. I rated them 0 on everything in the survey in the hope that they will cntact me but after a month I am still waiting. What a usseless company</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
