WP
Wilma P

1 reviews | Active since Jul 2015

02 Jul 2015, 13:01

VODACOM SUCKS

II have app**** for 2 new business contract on the 10 June 2015 .The one contract to have a new number and the other one I asked them to import my number. The phones were delivered to us on the 19.06.2015. On Monday the 22.06.2015 I phone Vodacom to activate the lines. They told me not a problem as it will take 24 hours to do. Tuesday 23.06.2015 I phoned them again because the lines were not activated. They told me sorry they first need to archive my number before they can import it but they will activate the one in the meantime. Wednesday 24.06.2015 I phoned in again as not one of the phones were activated. Again they told me my number must be archived and the supervisor doing it only starts @ 11.00 o clock and he has a back log of work, but it surely will take 24 hours and the new line should be activated shortly. Thursday same story. Friday they activated the new line. Monday they tell me to go to the nearest Vodacom shop for assistance, they could not help me. Tuesday still not working. Wednesday 01.07.2015 still not working. Thursday 02.07.2015 VODACOM SUCK. I'm really not interest in having this contract with Vodacom.

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2015, 13:55
Official
Hello Wilmapre,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team