1 reviews | Active since Mar 2014
Vodacom Sucks!!!!!!!!!!!!!!!!!!!!!
<p>There was an cell phone contract opened by Vodacom Secunda **********y, the number in question is ********** 753. I queried the contract at my local vodacom branch in Mokopane whom referred me to vodacom customer care. On my enquiry from Customer Care i was informed by an official "Mr Castro" that the contract was done at vodacom secunda. </p> <p>He blocked the smart sim subscription immediatly as this is a ********** case. </p> <p>The reference number i received from customer care: ********** ********** 2. </p> <p>PLEASE NOTE THIS ********** CONTRACT IS BEING DEDUCTED BY VODACOM FROM MY ACCOUNT OF R270.61 EVERY MONTH STILL!!</p> <p> </p> <p>I refered the matter to our local SAPS for investigation as i am not getting any joy from Vodacom. money is getting ****** from me, and i am just not receiving the assistance from Vodacom or vodacom representives. </p> <p> </p> <p>this now i will claim every single cent deducted from my account without my authority. </p> <p> </p> <p>vodacom is one of the most pathetic customer service centres in this country. i didnt receive any progress and this i will take this matter to the highest court if needed. </p> <p> </p> <p>this is disgusting!!!</p> <p> </p> <p>Erma Duvenhage</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
