MR
Mandie R

1 reviews | Active since Apr 2017

04 Apr 2017, 14:42

Vodacom sucks!

<p>Since October last year I have been trying to get our non existing signal problems fixed. I would have just move to another service provider but the problem is 3 of the numbers we use is on contract. I am so fed up with them!! Phoning them once a week does not even help. And I have been blocked on their facebook page " as they are tired of my complaining"... All I want is signal or cancel the contract so that we can change all 9 our numbers to Telkom Cellc or Mtn....</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Apr 2017, 15:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MR
Mandie R's update25 Apr 2017, 13:18
Reviewer Update

Just spoke to vodacom AGAIN!!!!! Now they are not even willing to give me reference numbers any more because "the complaint IS ALREADY locked in TWICE!!!!!!!!!!!!!!!!!!!. Of ****en course! I've been trying to solve this from October 2016!!!!!!!!!!!!!!!!!!!!!!!!!!!! So what is vodacoms next step? Block my numbers from phoning you!! As I am already blocked on their facebook page " as they are tired of my complaining"