1 reviews | Active since Mar 2017

22 Mar 2017, 22:22

Vodacom sucks

<p>It has been 3 days since Vodacom said a consultant will call to help with my problem of the data that gets depleted without being really used. What do they take me for. I have visited your outlet more than 3 times asking for assistance and the worst is to get to be told that you have 7 days to wait for an answer, only to receive a message that says your matter has been resolved not knowing how it was done. Can Vodacom take it's customers serious for once. I am not a child to be promised something hoping that I will forget. I am paying a lot of money for nothing.</p>

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2017, 07:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,