KG
Kaelinn G

1 reviews | Active since Jul 2016

01 Mar 2017, 07:35

Vodacom sucks

<p>I had multiple problems with Vodacom the resent 1 was my own fault BUT I only realised after going into the branch to see what the problem is..i accidentally subscribed to a month to month data bundle (i was new to Vodacom) so beginning of February i went to the branch to fix it and the lady who helped me said the subscription will be cancelled on the 27th of February so that i don't received it in march... Today (1 march) i recieved the data again... Which means i sorted out the problem or I thought i did. The point is i have to pay more on my contract because they say one thing and do another i am ready to go make a scene im losing ot with them ... I understand it was my mistake at first BUT i went to them for help they said its fix i put my trust in people that somehow keep on disappointing me.. now how must i be satisfied with this people..</p>

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 08:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team