1 reviews | Active since Dec 2010
Vodacom sucks!
Got a cellphone for my daughter at Games stores in George, asked the sales agent to set limit for data usage and she told my it would be set so that data limit would not be exceeded. In middle May after dealing with an other vodacom query we realised that the data bill for April and May went way over limit and it was not stopped as requested. Which resulted in us having to pay R1600 +- for 800megs of data for each month. First of all the out of data bundle rate is such a ******* to charge R2 per meg, where as I could have bought 10 gig of data with R1600. Secondly after quering the matter with vodacom they credit the out of bundle data used for April, which is basically admitting fault, and said May is also sorted out, now when I got the account for May's usage I noticed the amount for May was not credited. I once again raised a query and I was told yesterday they will not credit the amount for out of data rate for May!! I've been a loyal vodacom customer for over 17 years, but if I do not get my credit I will start moving all my cell phones (5 in total) to other service providers!!!!!<br> number in question ***. Contact me on *** if you want or GOODBYE!!
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Regards,
Consumer website team
We have tried on numerous occasions to make contact with you. Please respond to us via email.
Regards,
Consumer website team
