PV
PORCIA V
1 reviews | Active since Feb 2013
24 Mar 2021, 15:32
vodacom SUCKS
I am having endless problems with my rooter. I have contacted the call center and it worked for a week and off again. I pay my monthly fees every month without fail. Why cant I get the service I deserve. I dont think that to much to ask. I have to call the call center and then waste my time for your problem....
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Replies (3)
Vodacom's replyOfficial
25 Mar 2021, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Mar 2021, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2021, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PV
PORCIA V's updateReviewer Update
27 Mar 2021, 10:04Today is the 27.03.2021..You guys are just ***** because I am still waiting on someone to make contact. I had to contact the call center and after that my card was still not working. I then have to replace the sim card at a cost of R65.00. I now had to pay for your inferior product. I pay my monthly installment and don't get the service I pay for. You guys have become complacent and I will make it know to all my friends ,family ,clients and on all social media platforms....Is it to much to ask to get what I paid for..
PV
PORCIA V's update27 Mar 2021, 10:04
Reviewer Update
Today is the 27.03.2021..You guys are just ***** because I am still waiting on someone to make contact. I had to contact the call center and after that my card was still not working. I then have to replace the sim card at a cost of R65.00. I now had to pay for your inferior product. I pay my monthly installment and don't get the service I pay for. You guys have become complacent and I will make it know to all my friends ,family ,clients and on all social media platforms....Is it to much to ask to get what I paid for..