cC
christopher C

1 reviews | Active since Feb 2013

02 Dec 2016, 07:25

Vodacom Sucks

<p>I have been trying to sort my Vodacom account out for a week now and have spoken to various people, but the problem seems to be to complex for such a big company! All I want them to do is simply bill me the correct amount for November, because they are wanting to charge me double in December... my reference number is:1- ********** 73873 . I just want the correct statement and itemized billing! How hard can that be for such a well established company? </p>

0
Replies (2)
Vodacom
Vodacom's reply02 Dec 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

cC
christopher C's update02 Dec 2016, 10:17
Reviewer Update

Yeah heard that one before! Your consultants can't help me I need a higher powered person... like management!! ASAP!