1 reviews | Active since Nov 2016
Vodacom sucks`
<p>So I bought an iphone plus S Gold at Vodacom beginning of Jan 2016. Few weeks ago the phone was not taking pictures and flash not working. I took it back to Vodacom in Centurion Mall repair centre, after being sent from pillar to post they eventually booked it in for repairs. I was notied by sms where the phone was for 2 days then later they kept quite. I then did a follow up myself to be told they not replacing the phone because of the hairline crack at the bottom of the phone which in my view has nothing to do with the camera. The cosultant told me they will cahrge me R6000 as they are not replacing the iphones. I mean what nonsense is that because clearly the phoe had a factory fault and needed to be replaced. Vodacom is reaping customers off.</p>
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
