AB
Alex B

1 reviews | Active since Feb 2021

21 Feb 2021, 11:00

Vodacom sucks

I am so sick of vodacom. I so often don’t have service and I am in the middle of an area that should have excellent coverage. And when vodacom does finally connect it will tell me that I have 2 or 3 bars of 4G connection but it still doesn’t work. And I’m so done with my data just disappearing. Getting used up by services I don’t have. I track my data in my phone settings and don’t use nearly as much as vodacom takes away. And when I contact them and prove that they are *****ing my data, they just tell me to buy more at their ridiculous prices.

0
Replies (1)
Vodacom
Vodacom's reply21 Feb 2021, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team