VODACOM SUCKS

<p>My old contract ends in Dec2016, got a reminder from Vodacom that I could upgrade in Sep, so I did.</p> <p>Got my new phone,ported my no.</p> <p>This was a nightmare from the onset. What they dont tell you is that they will continue billing you for the old contract until it ends together with the new contract. I had some queries so I called vodacom,customer services. I answered all the security questions that was asked, then the agent tells me that I am NOT the account holder and drops the call. I called back, the same thing happend . Vodacom has the WORST people in customer services that I have ever come across. For one, half of them cannot speak english properly.Most of them have no clue on what they are saying or how to assist with queries. Guys this is supposed to be CUSTOMER SERVICES, please Train your staff, employ people that actually have more than two brain cells. My biggest regret is that I am stuck with this aweful network for the next 2 years, what a nightmare.</p>