MM
Masilo M

1 reviews | Active since Nov 2016

14 Nov 2016, 12:36

Vodacom SUCKS!!!!

<p>Vodacom ripped me off, I have a contract phone with them(LG G4). Its been almost a year since I have had it , now it is stuck on bootloop which is a known factory fault with the Lg G4's smartphones. I took it to Vodacom for repairs, they refused to fix it and said the phone has been damaged by water. </p> <p>Even LG is aware of this factory but vodacom dont give a damn!!</p> <p>DONT EVER DO BUSSINESS WITH VODACOM!!!</p>

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Replies (2)
Vodacom
Vodacom's reply14 Nov 2016, 14:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Nov 2016, 14:35
Official

Thank you for bring this incident to our attention.

This incident was escalated to our Advance Repair Team, which informed being in contact and feedback provided.

Warmest regards

Vodacom Consumer website

Best regards,