SP
Suren P

1 reviews | Active since Nov 2016

07 Nov 2016, 15:34

VODACOM SUCKS!!!!!!!

<p>I have been dealing with Hammond Pole attorneys and payed up my Vodacom account in Jan 2016 and requested a settlement letter.</p> <p>It is11 months later still no joy! Left my cell no for a manager to call me back on more than one occasion but no word from them !</p> <p>When I call back no one knows the previous person I spoke to and team leaders and managers are always in meetings</p>

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2016, 15:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team