1 reviews | Active since Oct 2016

24 Oct 2016, 12:05

vodacom sucks

<p>After applying for my ipad contract I was told delivery will take place in 2 to 5 days never recieved it... it is now two months later of where I have been bull****ted by vodacom... I was told they were out o stock for over a month and now they have discontinued the ipad... then told out of stock don't know which is the truth... the contract was 109 with 500 mb... and came with a 10inch ipad with keyboard... now they say I must choose something else but they cnt give me anything in that price range... vodacom you placed an adv I app**** it is not my fault you did not deliver... I pay for what I app****... I will take this to the consumer protection act as I feel. Am been unfailry treated as a customer...</p>

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Replies (2)
Vodacom
Vodacom's reply24 Oct 2016, 12:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update24 Oct 2016, 17:34
Reviewer Update

I sincerely hope someone is going to contact me as this seems like an automation response as nobody has contacted thus far.. especially after contacting your call centre and they said a sales agent will contact me soon... that was at noon still no call...