JH
Jacques H

1 reviews | Active since Nov 2014

17 Oct 2016, 09:50

VODACOM SUCKS

<p>So I bought a 20gb data package moving from Telkom uncapped. Never used more than 18 GB a month for 2 pc's. No I am using 18GB for the same set up in 7 days. Phoned customer care, Promises, promises, reference numbers etc. They just don't give a damn.</p> <p>48 hours has come and gone. Every single experience with Vodacom customer care is terrible. They have mo idea what they are doing. I will cancel this immediately.</p>

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Replies (1)
Vodacom
Vodacom's reply17 Oct 2016, 10:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team