Vodacom sucks

I am a victim of ***** and have recently contacted Vodacom as I have received an sms from Experian that there was a credit inquiry under my name form Vodacom. I had never made any application to Vodacom for any contract. I immediately phoned Vodacom but I was sent from pillar to post by Vodacom. Firstly I was asked to call some company called Mondo as the application was done through them. After numerous unsuccessful attempts to call Mondo I finally decided to go on their website and was successful and got through to a lady called Thandeka who confirmed that there was an application made under my name which was awaiting activation but couldn't disclose any further information and suggested I contact their call center. I contacted the Mondo's call center and was told that there was a contract under my name but this contract was not with them and instead was done by some company called Likeminds. It has been so difficult to get a hold of this company that I am freaking out and feel that Vodacom has not done everything in their power to assist me in trying to stop this transaction from taking place. I feel it is early enough to stop this ********* but Vodacom would rather let this person carry on ******** innocent people