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asheeqha A

1 reviews | Active since Apr 2015

15 Apr 2015, 14:51

Vodacom sucks

from day one of my new contract i have been having problems with Vodacom, if they don't debit my account , than they causing conflict on my account because of early debiting.<br> <br> today I tried to call Vodacom maybe like 6 times and each time I have to hold for like 30 to 45 minutes , I don't have the hole day to sit and wait for someone to assist me, if this continues and nobody assists me than I want to cancel my contract, and that call-back **** system does not work because it's been a week and nobody has called me back.<br> <br> I so regret opening a contract with Vodacom, because you guys service is pathetic.<br>

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2015, 13:35
Official
Hello shieka001,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team