aA
asheeqha A
1 reviews | Active since Apr 2015
15 Apr 2015, 14:51
Vodacom sucks
from day one of my new contract i have been having problems with Vodacom, if they don't debit my account , than they causing conflict on my account because of early debiting.<br> <br> today I tried to call Vodacom maybe like 6 times and each time I have to hold for like 30 to 45 minutes , I don't have the hole day to sit and wait for someone to assist me, if this continues and nobody assists me than I want to cancel my contract, and that call-back **** system does not work because it's been a week and nobody has called me back.<br> <br> I so regret opening a contract with Vodacom, because you guys service is pathetic.<br>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Apr 2015, 13:35Hello shieka001,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply16 Apr 2015, 13:35
Official
Hello shieka001,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
