Vodacom Sucks

Vodacom could possibly the worst company to deal with. After my 24 month contract was complete, without warning, they just increased my contract and also started charging me R52 for a supposed 'free' second contract. I have no doubt after 24 months it is no longer free, but at least send me an email or a msg to give me the option to cancel. When I queried it, I had to call the callcentre. When I asked why I am now paying more when my device as now been paid up, the answer I got was that the device is free and that they DO NOT reduce your contract because that is what we 'negotiated' at the start of the contract. When I wanted to query that, i had to call the callcentre. Then I decide to cancel with vodacom and move to MTN. I phone vodacom on Monday 29th July 2019. It was confimed that as of 1st August 2019, I will now be on vodacom prepaid until my number is ported. 8am on the 31st Julu 2019, vodacom cut my service. When I phoned to query that, no it doesnt run until midnight which technically I am paying for, they cut me of sooner to avoid extra charges. I lost 597 mins I accumulated and over 1 gig of data which I understand will be forfeited if I dont use it but it is still mine so vodacom has ****** what I have paid for. Then I rush to MTN to sort this out but while that will take time, I buy R30 airtime for my now 'prepaid' phone. It gets loaded from their side, still no network. Now I must register my sim and remove my card which I cannot do because I do not have the key to open the phone. I ask tehm to reverse it, no it apparently cannot be reversed because its airtime. so AGAIN, Vodacom have ****** from me because I had to leave the R30.00 behind. How disgusting is their service? How disgusting is their staffs attitude? I have been a vodacom customer for 22 years and this is the loyalty they give, what a bunch of *******... I will never deal with that horrible red company again.