VODACOM SUCKS

Since beginning of July 2019 my airtime has depleted at an alarming rate that is way way faster than the last 5 months. I have recorded the account - in the last week - figures are rounded off - 12 mins R22, 8 mins R14 5 mins R9 3 mins R6 9 mins R32 3 mins R6 I have visited their shop twice to query this . all the shop assistant does (initially he was offline) is escalate the matter to some clowns at head office. You then get a string of SMS's with references but NOBODY actually contacts you. I think that VODACOM employ deaf and dumb people because they NEVER actually talk to you to fix the problem I am grateful that I never signed a debit order with them. They are the most ********* unprofessional company I have ever seen - and I see they get a 3/10 on the service rating index which really sums it up. Never in 25 odd years have I needed to buy more airtime as I structure my package accordingly. There is something wrong judging by the flood of complaints on various facebook pages. VODACOM you should be ashamed of yourself