VODACOM SUCKS!!!!!!

They sms me the wrong reference number to make a deposit - so obviously the payment do not reflect on my account - this happened in March 2019 - ever since then I’ve been trying to get them to transfer the money to my account but nooooo that seems to be the hardest thing on the planet!!! I’ve re-send proof of payment 6 times already! You never get to talk to the same person, you never get through on their call centre! Its only apps and smse but no human contact!! I go into the shop just so that useless guy can call the same call centre that I’m calling - absolutely useless!! The person on the other line promises it will be sorted out - but all you can do is take their word for it, while my phone is being suspended EVERY MONTH since March!!! Its now been 4months that I have to go into the shop just to get nowhere!!! So on the 12th of july I made a payment in store - by the 26th of July they suspend my account AGAIN!!??? How *********** useless can you be? VODACOM SUCKS!!!!!!!! I do t know what to do anymore to get this problem sorted out!!