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dT
desiree T

1 reviews | Active since Jan 2014

09 Apr 2019, 06:07

Vodacom sucks

Vodacom is forcing to me to take ownership to a contract I did not agree on, Ive called, mailed, complaining on hallo Peter and no one is doing any effort at all, the last feedback I received from Vodacom was regarding the dispute and Vodacom said that they will go and listen to all the calls and voice recordings, it’s been over 2,3 months and still no feedback. I will not NOT pay not take responsibility for the second contact that Vodacom added to my name, I was offered an Upgrade and die not agree to the second contract. It is impossible for me to open any new accounts because I am under debt review and I know that I am not allowed according to Law to create new debt.

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Replies (3)
Vodacom
Vodacom's reply09 Apr 2019, 06:35
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

dT
desiree T's update11 Apr 2019, 20:03
Reviewer Update
Still waiting for Vodacom to call me. They keep sending me invoices for a contract I did not agree to not sign for it
dT
desiree T's update14 Apr 2019, 07:10
Reviewer Update
Still no phone call from Vodacom