PR
Prishani R

1 reviews | Active since Apr 2019

02 Apr 2019, 11:37

Vodacom sucks

I took a sim only contract via telephone salesman. I.e r79 per month for 2gb data and r120 minutes. Its been 2 months and i havent received data, only minutes. Ive been trying the ********** 4 number only to be put on a waiting list for 30 minutes at a time on several occasions. I cant get a hold of any one to rectify issue and the physical branch cant help because its vodacom online.

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2019, 12:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,