LL
Lesley L
1 reviews | Active since Oct 2013
19 Mar 2019, 15:19
Vodacom sucks
My husband and I have been loyal Vodacom customers since its inception. We are being forced to look elsewhere for a service provider as the batteries in the Vodacom tower in Southport KZN,which serves our area, have been ****** and are not being replaced. Therefore during power outages our whole area has NO SERVICE.
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Replies (2)
Vodacom's replyOfficial
19 Mar 2019, 15:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Mar 2019, 15:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Mar 2019, 18:20Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Eskom's load shedding will impact the Cellular and Data services that we render, which will include limited or reduced data services and all telephony services. Kindly accept our sincere apologies for the inconvenience caused.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Eskom's load shedding will impact the Cellular and Data services that we render, which will include limited or reduced data services and all telephony services. Kindly accept our sincere apologies for the inconvenience caused.
Regards
Consumer Website Team
Best regards,
Vodacom's reply19 Mar 2019, 18:20
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Eskom's load shedding will impact the Cellular and Data services that we render, which will include limited or reduced data services and all telephony services. Kindly accept our sincere apologies for the inconvenience caused.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Eskom's load shedding will impact the Cellular and Data services that we render, which will include limited or reduced data services and all telephony services. Kindly accept our sincere apologies for the inconvenience caused.
Regards
Consumer Website Team
Best regards,