1 reviews | Active since Apr 2017

27 Sept 2018, 21:33

Vodacom sucks

Again Vodacom's lack of customer service is making the decision for me to move easy Yesterday my data was finished I tried the app . .website . . Even the banking apps both Nedbank and ABSA nothing worked. Now they deny they had a problem and I went into out of bundle rates . . Yet now I have to proof to them they had an issue. VODACOM HAS NO CUSTOMER SERVICE.

0
Replies (1)
Vodacom
Vodacom's reply28 Sept 2018, 06:43
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team