VODACOM SUCKS!

This is been going on from 6 July 2018. i had fiber installed and without my consent they ported my landline number. The contract didn't have my signature requesting a porting of my number. For three weeks i phoned and complained and they assured me it would be reversed. In that time my business had no means of communication and i lost thousands of rands. They then reversed the problem after considerable stress and time spent on the phone. Now if a client has a vodacom number she can't get through to the business. Their response is they understand my frustration and a tech will get a hold of me but they always make promises they can't keep. Today i receive an email stating Service request "RESOLVED" SR180 ********** 80 and it is DEFINITELY NOT RESOLVED! Is Vodacom that ***********? Operating with no regard for their customers. Please fix this problem and if i could be so bold as to say Compensation for loss of income would be good. A step further would be cancellation of this contract as they are in BREACH! Who would want to deal with this level of INCOMPETENCE!!!