1 reviews | Active since Jul 2018
Vodacom sucks
I would not like to even rate Vodacom as is the worst service provider in South Africa and people need to know this. They do not treat their clients fairly and use the position of power bully clients. I have been trying to sort issues with them since March 2016 and they use under handed methods to bill people even after which I believe the contract has expired/or cancelled. They very quick to deliver one sided contracts or initiate sales but after sales service the worst. Their pricing is also the most expenses then other local providers. To top it all off as a telecommunications company they do not know how to speak to client or want to meet with them, when clients request to do so. They hide behind their system/s to avoid the client negotiations.I was vodacom client since 2009 no longer.
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Mr Da Gama,
As per our recent conversation.
Our attempt to make contact again rang to voicemail.
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been escalated to our Legal department for further review and feedback.
Warm regards,
Shad
Best regards,
Dear Mr Da Gama,
As per our recent conversation.
Our attempt to make contact again rang to voicemail.
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been escalated to our Legal department for further review and feedback.
Warm regards,
Shad
Best regards,
