Vodacom sucks
I took a contract from vodacom for a wifi router and everything was fine until 2 months ago when vodacom just decided it was fine to subscribe me to vodacom live without even asking me if I wanted it. For the last 2 months my bills has increased by up to R300. I spoke to someone that said it would be cancelled but today I was billed R637 instead of my usual R329. I've never had problems with vodacom in the past but now I see vodacom sucks big time for doing this to people.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,
Dear Customer,
As per our telephonic interaction the matter has been resolved.
Regards,
Wardah
Best regards,