Vodacom Sucks!!!!!

Contract phone. Booked in at Zevenwacht Mall. They send it to Durbanville repair hub. The phone returns-Not repaired. Return the handset to Zevenwacht mall. After getting 2 jobcard nrs....(his means there was a fault twice whilst at the repair hub). The people at the repair hub says the friday the 9th that the handset had been "repaired" and will arrive in store on Monday the 12th. Get to the store last night and here is the joke.....The consultants treats us like Jokes....takes us fools.....3 guys at Zevenwacht Mall branch....they laugh as if they are annoying us....we laeve and they yell bye!!!!!! Are these ******s running Vodacom now at Zevenwacht????? Why pay for a contract when ur handset breaksdown on a software fault and the Idiots at the Repair hub cannot fix it? No Customer service.....Pathetic...the icing on the cake was Nadeem Jacobs from Vodacom social said he would assist....but to date Vodacom as a whole has failed us. To the goons at Zevenwacht Mall except Cameron. I hope you feel proud for treating us like **** LAST NIGHT!!!!