dM
debra M

1 reviews | Active since Mar 2013

15 Aug 2016, 07:09

vodacom sucks

<p>I phoned vodacom because I received a invoice for</p> <p>R1586.09 for a data contract I had that was R109 a month.</p> <p>My contract ended and I received this bill from them that NO ONE at Vodacom can explain. I get put trough to 7 diff people and every time they put me trough to another one that can not help me. This amount was deducted from my account without my concent. I concented for the R109 a month. Up to date no one can fix my problem on this ********** 340 data account of mine. This contract ended on 31 July 2016 with a big bang!!!!!!!!! and I AM UPSET ABOUT THIS</p>

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Replies (1)
Vodacom
Vodacom's reply15 Aug 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team