RK
RIAAZ K

1 reviews | Active since Nov 2013

16 Nov 2017, 15:31

VODACOM SUCKS

I called on nov 1 to do upgrade. was never done. Nov 7 eventually processed received phone but no sim as promised on nov 10 called on nov 13 to query why no nano sim - was promised it was ordered and will receive by thursday or friday called in today to be told that it was not ordered and will be re-ordered seriously vodacom service sucks and has deteriorated over years I have been with them - used to be the benchmark for service and reliability but now they set benchmark for mediocrity ... Telkom mobile is looking way more attractive now ...

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2017, 15:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,