Vodacom sucks

It is with great regret that I have found myself as a customer of vodacom , If you look at my previous post , you will realize the extent of my frustration , at the moment , when Vodacom finally got my contract correct , the new phone which i purchased was faulty , it was booked in as an OBF and i was told i would receive a new one in 3 working days , OVER 2 weeks later i am still sitting phoneless , while I pay a subscription fee for NOTHING!, the store which i purchased the phone from has closed down , I did not receive a contract or a slip for my phone, and now vodacom says they cant help me without a booking number , SO I DO NOT KNOW WHERE IS MY PHONE , I tweeted vodacom support and was promised a call back yesterday , BUT STILL NOTHING! I am frustrated and want my contract cancelled and my money refunded , as you are taking money for no service at all.<br> Please read the customer protection act before you decide to carry on trading, because clearly the customer is not your priority only their debit orders are! <br> <br> My vodacom support reference is S3-8ZE89-9080