IJ
Irene J

1 reviews | Active since Jun 2016

08 Jun 2016, 11:36

Vodacom sucks

<p>I've now reached the end of my tether.</p> <p>Please can someone help me.</p> <p>I've been a paying customer for over 25 years on contract with 3 cell numbers.</p> <p>A simple request to migrate one of the numbers to "pay as you go" resulted in the wrong one being switched off - my business number! Simple incompetence on their part. It has now been 1 month and not a single person can reverse their error! Even e-mails to the C.E.O. have been ignored. Now they want payment on the account!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply08 Jun 2016, 13:26
Official

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team