TV
Tharina V
1 reviews | Active since Dec 2021
10 Dec 2021, 17:43
Vodacom sucks!
Worst service ever, I've been trying to get my debit order date changed, after struggles to get in touch with them for a month now, some helped me change the date. It is a new month and the debit order did not go trough, now I need to pay a penalty because my bill wasn't settled on the correct date!! I AM VERY DISAPPOINTED!!
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Vodacom's replyOfficial
11 Dec 2021, 12:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Dec 2021, 12:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team