1 reviews | Active since May 2016
Vodacom sucks
<p>I have a contract with vodacom which ends in August, my phone got faulty in October last year and I booked it in with Vodacom Stone Towers King Williams Town,after so much effort and being sent from pillar to post it was replaced in March by yhe Vincent store and all those months I was paying for a handset that I don't have and being kept by Vodacom,the phone was replaced with everything new including the battery,first week of May which is hardly 3 months of having the new handset,it also got faulty and all vodacom can tell me is that they can not help because the battery is faulty and it can't be replaced as the new battery carried over the warranty of the old one and is currently not under warranty,even the phone problem was not written as I told them when the phone was sent to the repair center,and after a week of them keeping the phone the phone has to go back again for them to check the problem again which will probably take another week,and through all this they don't even bother to contact me I have to be on their case to get the progress of the repair,the store that I booked it in Metlife Mall King Williams Town even gave me an invalid telephone number to call for feedback,I am so sick and tired of Vodacom,will never ever take up anything with them.This is so frustrating and if I was the one not paying they would jump up and down to get their instalments.</p>
