MM
Maitse M

1 reviews | Active since May 2019

13 Feb 2021, 16:49

Vodacom sucks

Was at vodacom crescent mall Phuthaditjhaba looking for another Contract as an existing client. As soon as I stepped in, one consultant approached me. She asked me as to what was I looking for for and I told her about about the new contract I sought for. She immediately dismissed me saying that they don't have phones without even explaining anything at all, just like that she turned and walked away. I ended up at Telkom for a contract and without any hesitation I was assisted and asked to fetch my phone next week....

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2021, 12:37
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team