Vodacom Sucks
<p><span style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 12px; line-height: 17.***px; background-color: #ffffff;">This is my 4th complaint regarding Vodacoms service delivery. Its been 3 weeks and i still do not have my phone. I was **** to by Vodacom Onlines consultant as they first promised delivery within 3 days. Then they promised to keep the phone aside for delivery on 3rd May as i was not available for two weeks but due to the delayed delivery being their fault. And now they say there is no stock of the phone they supposedly kept aside for me. The Vodacom consultant i spoke to said they will investigate and call me back but i am still waiting. I have spoken to numerous consultants (Lindo, Maahir, Amra) who promise to escalate and investigate and call me back but nobody does. ****opeter business reply is the same generic bull**** and still not a single call from anyone.There has been no resolution or proper explanation as to why there promises were not kept. I am left in the dark as to when i will receive the phone i suppose it will be delivered on Vodacoms terms. Is this what vodacom prides itself in?Why on earth should i consider changing to Vodacom when they clearly dont value my business or honour their word. I will keep posting reviews and tarnishing the name of vodacom so long as they choose to ignore my complaints without a simple call to keep me informed.</span></p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
