SW
Scott W

1 reviews | Active since Mar 2014

15 Dec 2021, 08:36

Vodacom Sucks

I’m beyond upset with Vodacom as a Fibre as an internet solution. I’m now on day 3 without internet connection because of the incompetence of fibre technicians that work on the lines the estate. Every time they work on the lines for whatever the reasons I loose my connection. Last time I was without internet for 5 days. Absolutely unacceptable Let’s not forget the ridiculously expensive fee Vodacom charges for Fibre. I want my connection restored.

0
Replies (2)
Vodacom
Vodacom's reply15 Dec 2021, 09:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SW
Scott W's update17 Dec 2021, 17:31
Reviewer Update
Guess what? Still no communication from a consultant and still no fibre. Day 5 now.
I actually don’t think you care. You Suck..