Vodacom Sucks

I purchased a new pay as you go phone that came with a Vodacom package. I have been trying for almost two weeks to set up the voicemail service. I visited Cellular City in Benmore and they attempted to help. I was supposed to wait up to 24 hours to receive an sms prompt to set up the voicemail. Four days later I had heard nothing. Yesterday, 24th January, I spent over an hour at both Vodacom stores at Woodmead Retail Park. Eventually I was assured it was sorted and I would hear within 24 hours again. This morning I received an sms prompting me to set up the mailbox. I did this. Later in the day when I tried dialing 121 to see if I had messages, a message came up saying you are unable to access this number.<br> <br> I phoned the call centre and the lady there tried to help but again was not able to. I asked to speak to a manager - she called the floor manager who said hello and then cut me off.<br> <br> This is shocking service.