AE
Adeline E

1 reviews | Active since Jan 2016

11 Jan 2016, 20:31

vodacom sucks

Hi<br> <br> On 19th August 2015, I fetched my 1st Huwaei P8 Lite, which had a out of box failure.<br> I then received a second phone a week later, which also gave problems, so I sent it in to get a new phone on Friday 4th Dec, which didn't switch on, after charging as per normal.<br> <br> This was taken back to the Gateway store the next day Sat 5th Dec, only to be told on Monday 7th Dec, that the job card has not been submitted.<br> <br> I'm very disgruntled with this poor service, and dissatisfied with the device, and numerous times of inconvenience, time wasting, and money I've lost, in my business as I'm self-employed.<br> Through this inefficiency, it has cost me, by losing my clients information, and data, in lieu of this complaint.<br> <br> My phone also had a tempered glass fitted (R 150), which I will not accept due to your incompetence, to date I still haven't even gotten a call from them!

0
Replies (1)
Vodacom
Vodacom's reply12 Jan 2016, 09:05
Official
Hello Adeline Candace ,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

CP