AJ
Arthur J
1 reviews | Active since Nov 2021
17 Sept 2025, 08:35
Vodacom Sucks
I upgraded my contract 7 April 2025. I was promised a promotional data of 1GB for 24 months as per quote ***. My data was cancellrd in August 2025. When I contacted the customer centre they can't assist me. Keep on telling me it's not cancelled. I can't find a manager to speak to. I was promised I would they will call be back and I'm still waiting. Really poor service
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Vodacom's replyOfficial
17 Sept 2025, 10:05 Dear Customer,
Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2025, 10:05
Official
Dear Customer,
Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards, Vodacom Consumer Website Team