JH
JANELLE H

1 reviews | Active since Mar 2011

21 Oct 2020, 13:15

Vodacom Sucks!

Vodacom has added a new button into shake every day when you upsize to 100mb data for R3, they've added airtime advance in there even when I have airtime in your account. They've ****** me over 5 times this way and the consultant says I am choosing this. No, they changed it and ******* me into this garbage of theirs. What a bunch of *******. I already hate Vodacom, but this is a new low. Any other service provider with a better offer than R3 for 100mb of data a day when I want it may contact me and propose their service instead.

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Replies (1)
Vodacom
Vodacom's reply21 Oct 2020, 14:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team