JC
Joe C

1 reviews | Active since Sept 2018

26 Mar 2020, 10:45

Vodacom sucks

People are allowed to jump the queue and then get get defended by Vodacom staff saying that the person was there before us. Well we had been waiting for around 20min before this person just walked in and jumped the queue. This is not on, it's about time that Vodacom implements a number system to stop this practice. This is not the first time. The result is that the data contract that we wanted to upgrade was cancelled and we signed on with MTN who does provide a far superior experience.

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Replies (1)
Vodacom
Vodacom's reply26 Mar 2020, 11:16
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team