NB
Nicolette B
1 reviews | Active since Feb 2019
26 Feb 2019, 12:25
Vodacom suck poor service
This is my second post with regards to my new contract with Vodacom online. I cant even get through t their number 082 178 44
On Wednesday I got told they will be finally receiving stock on Friday and I will get my phone on Monday.
Yesterday I use there "online chat" facility which is so useless and unhelpful and get told they are out of stock and someone would call me, well I am still waiting .
I have been waiting for almost a month.
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Vodacom's replyOfficial
26 Feb 2019, 12:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2019, 12:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team