Vodacom suck once again
I have called since december 2020 to cancel *** to cancel the contract as we have decided not to upgrade. We did send the upgrade back and were on contact with Vodacom to cancel the contract as it is not in use. To date the cancelation were not done. How many times do i have to contact Vodacom to get it done. I need this contract to be cancelled asap and necessary ct to be passed as it is not in use.
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Vodacom's replyOfficial
18 Jan 2021, 07:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2021, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team